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FAQ

Frequently asked.

The short answers. For longer ones, see the docs.

General

Is AtGlance really self-hosted?
Yes. Both the CLI and the Management Console run inside your own boundary — on-prem, private cloud, or hybrid. No data leaves your environment.

CLI

Which Linux distributions are supported?
AtGlance CLI is currently optimized for Ubuntu LTS with systemd. Other systemd distributions are typically compatible.
Can I deregister and re-register a system?
Yes. The CLI supports --system-deregister, --system-deregister-force, and --system-reactivate so you can decommission and bring systems back without losing identity.

Resilience

How does the database circuit breaker work?
When the database is unhealthy, the Application app trips the DatabaseCircuitBreaker — writes are buffered as queued jobs in Cache. When the DB recovers, queue workers replay buffered writes idempotently.

Security

What is a PAT token?
A Personal Access Token is issued per user/system. The CLI uses it to authenticate against the Rest API API Gateway for system register/deregister/reactivate and configuration sync.

Pricing

Is AtGlance free?
Yes — the Free tier includes the full self-hosted platform with no system limits. Enterprise plans add SLA-backed support.